From start to finish, MOBILEMONEY handles its own armored cash deliveries, hardware maintenance and technical support. By combining all services under one roof, MOBILEMONEY removes the administrative process of managing multiple suppliers and contractual arrangements. If service is needed at your ATM, our local technician will resolve the problem immediately.
MOBILEMONEY utilizes its own proprietary monitoring software that centralizes all ATM data into a single user interface for the reporting of transactions, consumables, peripherals, outages, technician interaction and more. This helps determine maintenance, service and supply schedules as well as the profitability of each self-service ATM. This proactive service and maintenance approach prevents mechanical and technical problems before they actually occur. In addition to routine cleaning, our technicians conduct routine quality improvement checks to maximize uptime, avoid common hardware malfunctions and prolong the life of our assets. The result of these actions is a higher customer retention rate which reflects our ability to exceed our customers’ expectations.