MOBILEMONEY embraces ATM uptime and customer satisfaction as a primary goal of our business. Our staff is trained to manage customer concerns and empowered to respond in a positive manner. If a problem exists, we take the time to resolve the problem, modify our product and services, and implement positive change.
The MOBILEMONEY ATM is our primary customer interface and we strive to deliver a positive experience during each and every transaction. To ensure customer satisfaction, we manage and monitor every ATM twenty-four hours a day, seven days a week, 365 days a year. This full-time effort isolates problem areas quickly and identifies areas for improvement. It also provides a periodic and systematic measurement of positve change and progress. Through these efforts, MOBILEMONEY provides ATM services that are timely and consistent. We commit ourselves to providing immediate technical support, on-site maintenance, and accurate cash deliiveries. Through these efforts, we ensure that every customer obtains cash when they need it.